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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cherie Lucas

December 22, 2025

5  out of  5
rating by Cherie Lucas
"Diane Custard, professional, knowledgeable, respectful, excellent customer service! Thank you! Diane Custard! Her customer service, and willingness to help reflected all of the above and more! Talking about a good neighbor! Julia Patton- State Farm Insurance Agent, Diane Custard, more than a good neighbor!"
We responded:
"Thank you for the wonderful 5 star review, Cherie! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and look forward to assisting you with any of your insurance questions or needs for many years to come!"
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Kaylee M

August 15, 2025

5  out of  5
rating by Kaylee M
"so sweet and kind"
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Jaleesa Pouncil

May 28, 2025

5  out of  5
rating by Jaleesa Pouncil
"I have never met an insurance agent like Scott! He is incredibly warm and caring, relatable, professional, patient, and kind. He took the time to thoroughly explain both auto and home policies and work to get me the best deal. If you have to deal with insurance (which we unfortunately all do) the best option is to go with Scott. You will not be disappointed, you will get the most coverage you can get at an affrordable rate, and he will be thorough and responsive to your needs. He is an outstanding guy!"
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Monta Mitchell

March 6, 2025

4  out of  5
rating by Monta Mitchell
"I would have given Scott 5 stars but he made one mistake...otherwise he was great. Thank you!"
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Jaikeva Thomas

March 4, 2025

5  out of  5
rating by Jaikeva Thomas
"Diane is the best agent ever. Call her and get some insurance"
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Garnett Davis

February 15, 2025

5  out of  5
rating by Garnett Davis
"Julia and her team do an excellent job. I would recommend her to anyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Keonte Payton

February 13, 2025

5  out of  5
rating by Keonte Payton
"Scott Paul was perfect for me being a first time homeowner looking for good insurance! He worked swift and explained the bundle options and found what’s best for my home. Many Thanks Scott!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Destini Haggen

February 12, 2025

5  out of  5
rating by Destini Haggen
"Diane is the person I turned to when I became a parent and wanted to ensure I was covered for all of life’s unexpected challenges. She made me feel confident and secure with my policy while providing friendly, knowledgeable information about what to expect. Her guidance has been exceptional, and I truly appreciate her dedication to helping me make the best decisions for my family’s future. Diane’s professionalism, patience, and genuine care set her apart. I am grateful for her help in making sure my family’s future is secure. Highly recommend her to anyone looking for top-tier service!"
We responded:
"It’s our pleasure to assist you with your life insurance needs. We value your feedback and appreciate your business. If there is anything else we can do to help, please let us know!"
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thomas bracy

January 31, 2025

5  out of  5
rating by thomas bracy
"Fast and friendly service! Julia was amazing! Love this location! You guys rock!!!! Treated me like family !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gina Haggen

January 31, 2025

5  out of  5
rating by Gina Haggen
"I absolutely love my statefarm agent Diane. She takes great care of me and my family. She is very professional . I’ve been with Statefarm for 6 years( i think) She suggested i get renters insurance when i moved on my own, which i knew nothing about. I trusted her advice and two yrs later i had a house fire and lost everything. I’m so grateful she told me about renters insurance. I was only calling to change my address. I recommend her to all my friends"
We responded:
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Audrey Genova

January 28, 2025

5  out of  5
rating by Audrey Genova
"Scott was tremendously helpful and went above and beyond to get me the right policy at a very fair price. If you’re looking for an agent that goes above and beyond Scott is your guy."
We responded:
"Thank you for your 5-star review! We appreciate your business and feedback. We do our best to provide great service!"
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Edith Barmore

January 4, 2025

5  out of  5
rating by Edith Barmore
"Great experience! Agent is very knowledgeable. Ms. Atkinson, is do kind will refer family and friends."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hakai Flicz

December 18, 2024

5  out of  5
rating by Hakai Flicz
"I want to take a moment and thank everyone at this office but specifically Diane. She is the consummate professional and works hard on behalf of the client. She is available and responsive everytime I need anything. She is an absolute asset to this organization!! We have great conversations and she has established great credibility with me! When she says she will do something she absolutely delivers!!! I truly am grateful for her and would/have recommended her to others. Diane thanks for being an amazing person!"
We responded:
"Thank you for taking the time to review our State Farm office! We’re delighted to hear that you had a great experience with us; your satisfaction is our highest priority. A special shout-out to Diane for delivering exceptional service!"
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Jerry Grenda

November 15, 2024

5  out of  5
rating by Jerry Grenda
"Scott Paul, a State Farm Agent at this office is amazing and saved me a ton of money on my condo insurance. Informative, funny and provided 5 Star Rock Star Service—highly recommended!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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neal alpert

November 14, 2024

5  out of  5
rating by neal alpert
"Julia and her agent's have your back.I highly recommend State Farm. Competitive pricing, and outstanding customer service."
We responded:
"Thank you for your 5-star review! My State Farm family and I are happy to be your good neighbor!"
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Alexia Covington

November 14, 2024

5  out of  5
rating by Alexia Covington
"I had the pleasure of working with Diane at State Farm, and I couldn’t be more impressed with the service I received! From the moment I reached out, Diane was incredibly professional, knowledgeable, and genuinely caring. She took the time to understand my needs and helped me find the best coverage options that fit my budget. The entire process was smooth, and she walked me through every detail to ensure I was comfortable with my choices. Diane’s customer service is outstanding, and I truly appreciate the personalized attention she provides. Highly recommend her to anyone looking for an agent who truly cares about their clients!"
We responded:
"We appreciate your review! We are excited to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rebecca Atkinson

August 14, 2024

5  out of  5
rating by Rebecca Atkinson
"Everyone in the office is very knowledgeable and willing to assist at all times."
We responded:
"Thank you for your review. I appreciate your business."
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Ethan Custard

July 19, 2024

5  out of  5
rating by Ethan Custard
"Very great agency to be insured with! Everyone is very knowledgeable and helpful."
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Ember Haley

April 18, 2024

5  out of  5
rating by Ember Haley
"Scott is wonderful!"
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Kimberly Burton

January 1, 2023

5  out of  5
rating by Kimberly Burton
"I love Julia’s office she is just an amazing and knowledgeable person."
We responded:
"Thank you for the wonderful review and for your kind words about our office, Kimberly! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and look forward to asssiting you with any of your future insurance needs!"
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Azon Malarc

September 19, 2022

5  out of  5
rating by Azon Malarc
"Calls every corner to ensure client is getting the best quote. The customer care Julia Patton has for every single person she talks with is extensive and heartwarming. Your family is in good hands at this office, am beyond grateful for the experience"
We responded:
"Thank you so much for the heartfelt review, Azon! We strive to provide you and your family with the customer care and peace of mind that you deserve! We truly appreciate your feedback and look forward to assisting you with any of your future insurance needs!"
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candyman fatal

July 26, 2022

5  out of  5
rating by candyman fatal
"I've never been helped in such an easy to understand kind of way, Crystal was understanding, caring, and extremely helpful, getting me the cheapest insurance rate that I've ever paid, I couldn't be more satisfied, thank you"
We responded:
"Crystal strives to provide you with friendly, professional and thorough customer care! Thank you for the wonderful 5 star review! It is always our pleasure to be able to assist you with any of your insuarnce questions or needs!"
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LC Howell

July 19, 2022

5  out of  5
rating by LC Howell
"I love State Farm! They make sure you get the best coverage for everyone and everything. They also compare and compete for the best discounts to make coverage plans affordable. The staff is Amazing, always nice and will walk you through whatever you don't understand. 👏👍💯"
We responded:
"Thank you for the wonderful 5 star review, LC! We strive to provide you with the insuarnce you need, at a value you deserve and great customer care!"
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Ramy Kurdi

July 5, 2022

5  out of  5
rating by Ramy Kurdi
"I’ve been using Julia Patton’s State Farm agency for at least a decade. Julia and her team have consistently made every effort to accommodate different circumstances and expedite service. My recent experience with Crystal was fantastic. She was able to use text for document sharing and reliable communication to add service to a recreational vehicle that saved me significant waiting times over the phone or in-person. Thanks for all of your help!"
We responded:
"Thank you so much for the great review recognizing our team and their efforts to provide you with the customer care that you deserve, Ramy! It is our pleasure to be able to assist you with any of your insurance questions or needs! We appreciate you taking the time to recognize Crystal! Your kind words make our day! We are honored to have earned your trust and we look forward to providing you with peace of mind for many years to come!"
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Carrie Orlando

June 7, 2022

5  out of  5
rating by Carrie Orlando
"Scott Paul has been my insurance agent for several years and I have never been disappointed! He really cares about his customers and always goes above and beyond to assist you. He always gets right back to you if you have questions or concerns. The entire staff is excellent!"
We responded:
"Scott Paul always strives to provide you with the insurance you need and the customer care that you deserve! Thank you for taking the time to recognize our team's efforts to assist you with any of your insurance questions or needs! Your kind words make our day! We are honored to have earned your trust and we look forward to providing you with your insurance needs for many years to come!"